YOUR IT NEEDS ARE A MOVING TARGET
You need a Vendor who is Adaptable
At Equinox, we view ourselves as an extension of your business. We understand that needs change and that during a change you are busy making the company grow. That is where we come in. We focus on your IT, letting you take care of your business. Whether we function as the CTO or as your Help Desk, we are committed to making your IT work for you at all stages of your company's lifecycle.
When you become an Equinox client, your business will benefit from the following:
24/7 DEDICATED SUPPORT: When you need help, Equinox is there with remote or onsite assistance. Our team speaks both geek and English, so you'll understand us when we talk. We provide Help Desk during business hours and emergency help around the clock. You'll have phone numbers for direct contact with the Equinox team. When you need us, we're there.
PROACTIVE MANAGEMENT: We make sure your system is up and running, not just today, but everyday. How do we do this? By planning preventative backups, redundancies, diagnostic checks, and constant system monitoring to insure everything functions properly. We look, proactively, for possible problems, then we fix them before they have a chance to grow. No surprises. Just consistent uptime.
REAL TECHNOLOGY ADVISOR: When you are planning for your future IT needs, you need someone you can count on. Someone who knows the IT world and the business world. Someone who can walk into the boardroom and explain what is needed and how to get it. With decades of IT experience, that is just what you'll get from Equinox. From options to decisions to financial planning, we are with you every step of the way.
Help Desk Security Email Uptime. When you look for monthly IT service you need options; options that fit your budget and still meet your needs.
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Looking to upgrade servers or hardware? Or just straighten out the mess in the server room? We do it all. Our Projects can handle any size, design to implementation.
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